1.1 The terms contained on this page ('Trading Terms') apply to all transactions for the purchase of products and services (each a 'service' or, two or more, the 'services') from the site or as a result of contact with Edward Ilsley, trading as 'Iris Avigation Drone Services' (the 'Business' or 'IADS'). By ordering any services from our site or from the Business, you are indicating your acceptance to be bound by these Trading Terms. They form a legal agreement between you (the 'Client') and us (Iris Avigation Drone Services) and can only be amended with our consent. You can print a copy of these Trading Terms by selecting the print option from the 'File' menu of your browser.
1.2 We reserve the right to change these Trading Terms from time to time without prior notice, provided that any such change will not affect any purchases you have made before the change is implemented.
2.1 IADS reserves the right at any time to accept or refuse service and sales for any reason. IADS reserves the right to require additional verifications or information from the Client before accepting any order or providing services. You agree that the receipt by IADS of an electronic or printed message or an order form does not indicate acceptance of the Client's order, neither does it constitute confirmation of IADS's offer to sell.
2.2 The Client acknowledges and agrees that title and ownership of all ordered products shall remain with IADS until the full purchase price for the same has been satisfied and agreed by IADS.
3.1 Written quotations are valid for 14 days and will be supplied for all work on receipt of a clear and accurate written brief from the Client. Written briefs are required to ensure photographic objectives are well defined for both the Client and IADS, plus to avoid errors. The brief may need to include, but is not limited to, full postal address with postcode, maps, site plans with boundaries and the North compass bearing clearly marked, Ordnance Survey Grid references (6-figure) and any other material required to accurately identify the site from the air.
3.2 The quotation and fee will be inclusive of all preparatory work, provision of any written documentation (eg. Method Statements and Risk Assessment where required) or permission required (e.g. by the Civil Aviation Authority, Air Traffic Control, Police and relevant landowners), travel and accommodation (where necessary) and post-production processing work (not normally included) and digital delivery of images. For UAV work, unless otherwise stated, the quotation will be for the agreed service of aerial photography and videography.
3.3 The fee quoted will reflect the proposed uses of the images, as stated by the Client, for which full personal reproduction rights will be granted. A series of assignments is treated as a set of individual contracts. Additional reproduction rights may be negotiated at a future date.
3.4 The UAV Operator may request changes if it is determined that any flight operation could impair the operational safety of the equipment, persons, property or violate any laws.
4.1 If you are happy with our quotation, we may arrange a physical site visit to discuss any final arrangements.
4.2 We operate a provisional booking system with a firm shoot date been agreed when we have received a 50% deposit.
5.1 Terms of payment are within the Business' sole discretion, and, unless otherwise agreed to in writing by the Business, full payment (including any applicable taxes) is due in full before the first day of shooting.
5.2 In the case of work being required by the Client to be done in phases, IADS reserves the right to partially invoice at stages. IADS reserves the right to add statutory Late Payment Interest (Base Rate + 8%) to overdue accounts [Late Payment of Commercial Debts (Interest) Act 1998].
6.1 If a site survey is required prior to the quotation, the cost will be agreed and invoiced in advance. The Client must confirm in writing that it has permission to access the ground that will be used to take off and land.
7.1 If IADS cannot fly due to adverse weather conditions or mechanical failure, and the photography and/or videography cannot be rescheduled, IADS will refund all advance monies paid for from the time the cancellation occurs. Costs incurred prior to the affected day such as paid for site visits and meetings are excluded and remain due for payment.
7.2 If IADS cannot fly due to reasons that only become evident once on site or for reasons that IADS were not advised of beforehand, the full cost will remain due for payment. IADS may, at its sole discretion, offer a discount on a reshoot should one be scheduled.
8.1 Notice of cancellation by the Client must be received in writing by IADS and the notice is not valid until confirmed in writing by IADS. Cancellation fees are payable according to the following schedule:
8.1.1 Prior to any or all payment being paid – Nil.
8.1.2 Following payment and more than 5 (five) days notice – 50% of the agreed fee, less any payment already made.
8.1.3 Following payment and 2 (two) days or less notice – 100% of the agreed fee, less any payment already made.
8.2 Notwithstanding the above schedule, if any costs have been incurred by IADS following written instruction from the Client (for example, but not limited to an agreed site survey cost), these costs will remain due for payment in full.
9.1 Still photography material will be supplied as unedited images. Videography material will normally be supplied as unedited rushes. Unless otherwise agreed and quoted, little to no editing will have been done by IADS when the images are supplied.
9.2 Retouching, digital manipulation and general editing of photography and videography is available at an additional cost, when feasible.
9.3 All original photographic and video material taken with our drones remains the property of IADS and can be used in our own publication.
10.1 Limited reproduction rights of the commissioned material passes to the Client upon full settlement of the final invoice. This allows reproduction for all uses stated on the quotation from the Business. By default and in the absence of any stated use, this will be 'general marketing'. General marketing use excludes use for ‘merchandising’ (e.g. reproduction of an image for promotion on goods for resale), for which an additional fee will need to be negotiated.
10.2 Unless agreed in advance, use of the images by any third party (including, but not limited to, newspapers, magazines, book publishers, television, film and the Internet) will only be granted following written permission from IADS. This will incur a negotiated reproduction fee.
10.3 Subject to paragraphs 10.1 and 10.2, above, the following two exceptions do not need advance written permission from IADS:i. Any third party working directly for the Client such as a company creating publicity material for the Client incorporating the commissioned material in a general marketing way. ii. Newspaper editorial content for a news item about the Client provided that the text "Photograph (C) Iris Avigation Drone Services" is clearly visible adjacent to the image for printed content and for online content the aforementioned text is clearly visible and all the text hyperlinks to Iris Avigation Drone Service's Home Page (https://www.irisavigation.co.uk)
10.4 We abide by the Consumer protection from Unfair Trading Regulations 2008 and the Business Protection from Misleading Marketing Regulations 2008. We will not alter our images to deliberately mislead the viewer. We remind users of our images that publishing old images (which were taken much earlier when the views were significantly different), without indicating capture date, could be misleading. Both of these activities may be considered as offences under these Regulations.
11.1 IADS grants the Client an exclusive licence to use the commissioned material as agreed in clause 10.1 for a period of 12 months from the date of delivery of the commissioned material from the Business to the Client or from the date that full payment has been received by the Business from the Client for the commissioned material, whichever is the later.
11.2 After the period of the licence as stated in Clause 10.1 has expired:
11.2.1 IADS grants the Client a non-exclusive licence to use the commissioned material in perpetuity and in agreement with clauses 10.1, 10.2 and 10.3. and
11.2.2 The Client agrees that IADS may use the images and that IADS may also licence the images to third parties without reference to the Client.
12.1 As with any outdoor location photography or videography, a successful outcome depends upon suitable weather conditions. A decision to fly on a particular day is normally delayed to the last practical moment to maximise the chance of suitable weather. Should the weather on the day not be as forecast and the assignment needs to be postponed, or there is some other reasonably unpredictable reason why the work could not be completed, then either there will be no additional charge to the Client for a return visit to complete the work or the Client can request a full refund of monies paid to IADS in respect of the cancelled time. No refund will be made for any chargeable preparation work already carried out.
12.2 The UAV and camera can weigh up to 7kg. Whilst the UAVs have build-in self-stabilising measures, they are flying platforms and subject to movement by the wind and will tilt whilst being held against the wind. This potentially may impact on the image quality, steadiness and the angle of the picture(s). IADS will endeavour to obtain the best quality pictures for the conditions. However, the photography and videography taken is not guaranteed to be steady and of broadcast standards (for instance).
12.3 If the work could not be completed due to Client reasons (e.g, but not limited to, lack of access or unscheduled site activity etc), the Client may be charged to recover costs and time.
12.4 IADS will always endeavour to complete its assignments by the proposed completion dates. However, due to weather and other operational constraints, IADS cannot guarantee completion on or by any specific date. It therefore, cannot be held responsible for any missed publishing or other deadlines or any consequential costs involving the timing of the commission.
12.5 The completion of work may be subject to alteration or cancellation due to cause or causes beyond the Business' control. Certain requested shots from specific locations, directions and heights, quoted to be undertaken, may not be possible on the day for various operational reasons. In this case, the best possible alternative shot(s) will be supplied and these will be deemed to fulfil the contract.
12.6 Battery limitations mean that each flight will last a maximum of approximately 30 minutes with one of our drones and 20 minutes with the other. This will normally generate up to 28 minutes and 18 minutes respectively of photography and videography usable flight time. After this time, the UAV must descend for a battery change.
12.7 In exceptional circumstances, IADS may not be able to completely fulfil or complete a contract at all. In these cases, we will refund part or all of any deposit received and not accept any other liability. In any event, the liability of IADS will be limited to the total value of the contract with no liability accepted for indirect and/or consequential loss.
12.8 IADS does not accept liability for errors resulting from incomplete or inaccurate instructions from the Client’s written brief, nor for delays or restrictions caused by Air Traffic Control, CAA or the Police or similar bodies.
12.9 Whilst back-up copies of photography and videography are often kept, IADS accepts no responsibility nor liability for maintaining archive copies of photography or videography material after the work has been delivered to and accepted by the Client.
12.10 IADS has all necessary insurances, including Public Liability Insurance, with an indemnity of up to 1 million GBP.
12.11 IADS does not accept liability for errors resulting from incomplete or inaccurate instructions from the Client’s written brief, nor for delays or restrictions caused by third parties.
12.12 IADS and its employees and agents shall be under no liability for any injury, loss, or damage of any kind whether direct, consequential or special and howsoever caused resulting from or arising out of or incidental to:
12.12.1 Any negligence on the part of IADS or its employees (except insofar as the same causes death or personal injury) or
11.12.2 IADS's performance of or failure to perform or breach of any of its express implied obligations under the contract.
12.13 The Client shall indemnify the Business against any liability whatsoever (including any liability based on the negligence of the Client) which it may incur resulting from any claim made against the Client by any third party.
12.14 We accept no liability for delay or non fulfilment of any term of the contract caused wholly or in part by “Force Majeure”, which expression shall be deemed to include war, strikes, lockouts, accidents, fire, scarcity of materials or any other cause or causes not within the Business' direct control.
13.1 Prices for IADS's products are subject to change without notice.
13.2 IADS reserves the right at any time to modify or discontinue a service (or any part or content thereof) without notice at any time.
13.3 IADS shall not be liable to the Client or to any third party for any modification, price change, suspension or discontinuance of a service.
13.4. The starting prices shown on our website and any quotes and/or invoices are all subject to VAT at 20%.
14.1 No failure or delay on the part of IADS to exercise its rights under the contract shall operate as a waiver thereof nor shall any single nor partial exercise of any such right exclude any other or further exercise thereof. Any waiver of a breach of any provision of the contract shall not affect IADS's rights in the event of any further or additional breach or breaches.
14.2 Notwithstanding termination of the contract these Conditions shall continue in full force and effect for so long as is necessary after such termination to give full effect to the provisions contained in these Conditions.
14.3 The contract shall be construed in accordance with UK law which shall be the proper law of the contract and the UK Court shall have sole jurisdiction in relation to the provisions contained in these Conditions.
14.4 The clause headings in these Conditions are for convenience only and shall not affect the interpretation hereof in any way whatever.
14.5 Each and every obligation contained in the clause or sub-clause of these Conditions shall be treated as a separate obligation and shall be severally enforceable as such and the non-enforceability at any time of the clause or sub-clause of these Conditions shall not prejudice the enforceability of the remainder.
14.6 These Conditions are stipulated by IADS on its own behalf and on behalf of all its employees and agents and apply for the protection of all its employees and agents as for IADS. The Client undertakes not to sue or make any claim whatever against any employee or agent of IADS in respect of any alleged negligence or other default of that employee or agent in relation to the carrying out, failure to carry out or breach of any contract.
14.7 The Client acknowledges and agrees by placing orders with IADS that:
14.7.1 This is a transaction into which both parties are freely entering.
14.7.2 There are clauses contained in these Conditions which exclude, limit or modify the liability of IADS and its employees and agents.
14.8 The Client acknowledges that they have read this Agreement and both understands and agrees with IADS regarding all of the Terms and Conditions.